We will be back to support you as soon as you are allowed to re-open. I mean it’s only been 2 times we’ve had to ask after initial order... our original server eventually comes back to make sure everything is ok, I ask for the coleslaw and pickles that’s she pointed out was missing. Completely blown away by the quality and service and will 100% be back soon! Close to Bus Routes; Close to Railway Station; Nearby Bus Routes (10m) 34, 300, 301, 653 Nearby Station (< ½ mile) St Albans City Firstly the prices have gone up considerably over...More, Been a massive fan of this place since it opened and it never disappoints!! Great, finally starting to get what we’re paying for! The staff were really friendly and accommodating and the food and cocktails were insanely good! 62 Catherine Street, St Albans AL3 5BU England. Craft and Cleaver: Best meat in Hertfordshire - See 414 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. Proudly independent, open 7 days a week! Then I had the burnt ends cheese burger with fries and slaw which again was amazing and my husband had a plate of the burnt ends and ribs. She leaves again, clearly annoyed at her difficult customers, saying something to the bar, which wasn’t a good look. It was my friends birthday and they unfortunately tarnished the evening for us. A great venue for date night, a working lunch or celebration - we've got you covered with booths, restaurant & garden seating. He didn’t listen to a word I said and I am completely gobsmacked and disgusted with how badly we were treated and how aerial spoke back to me. Find out what's popular at The Craft and Cleaver in St Albans, Hertfordshire in real-time and see activity So I had to speak to the supervisor, his name was Aerial. Home Eat & Drink Craft and Clever. Sat Nav Reference. The only place i would get a burger!!! Firstly the prices have gone up considerably over...the last year. - See 410 traveller reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. Transport. You will try nicely cooked pudding, waffles and brownies. We were not disappointed. I tried to explain to him why we weren’t happy but he interrupted me, told me we shouldn’t have been rude, that the customer isn’t always right, that it was our fault, that we should be the bigger people and not be rude even if they were, tried to shut me up and said “what is it you want, discount?”, argued back at me when I said there was no customer service his response was yes there is our staff are good and that maybe one of them was having a bad day. Eventually another server comes over to let us know the rib will be out shortly, what’s happened, as it was perfect 5 mins prior and we were assured it was correct? Staff couldn’t have been more welcoming or gone to more trouble, and food was so good. - See 411 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. Unfortunately the place seems to be going downhill. Extremely friendly even when its busy and the...food is absolutely out of this world!! Industrial Pub & Smokehouse specialising in authentic Low N’ Slow BBQ, Cocktails & Craft Beer Craft and Cleaver: Beer and meat! Then they got our order wrong, bought the bill to us before we had even got our deserts. Clearly annoyed at the customers that have been (politely) asking for their food to be correct, not her fault the kitchen is sending out incorrect orders, I get that but likewise not our fault either. We...More, We made a booking during the government eat out to help out scheme for mid afternoon. Craft & Cleaver, Saint Albans. However that’s where my praises stopped. food is absolutely out of this world!! 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